Shipping policy

Shipping Policy

Last Updated: September 2026

At PAGUE X INTERMEDIAÇÕES INTERNACIONAIS LTD, we are committed to processing and delivering your order as quickly and efficiently as possible.

Order Processing

All orders may take up to 2 business days to be processed after payment confirmation.

During this period, our team prepares, verifies and dispatches your order.

Shipping & Delivery Times

We offer different shipping options depending on the delivery method selected at checkout.

Free Shipping
Orders shipped using our Free Shipping option are normally delivered within approximately 8 to 12 days after dispatch.

Paid / Express Shipping
Customers who select a paid or express shipping option may receive their order in as little as 3 days after dispatch, depending on the destination and courier service.

Please note that all delivery times are estimates and may occasionally be affected by circumstances outside our control, such as courier delays, public holidays, weather conditions, customs procedures or unusually high order volumes.

Order Tracking

Once your order has been dispatched, tracking information may be sent to the email address provided during checkout.

Please allow some time for the tracking information to become active after dispatch.

Delivery Address

Customers are responsible for ensuring that the delivery information provided during checkout is complete and correct.

We cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.

Delivery Delays

Although we work with our delivery partners to meet the estimated delivery times, occasional delays may occur.

If your order has not arrived within the expected delivery period, please contact our customer support team so we can assist you.

Contact Us

If you have any questions regarding shipping, tracking or your order, please contact our customer support team.

PAGUE X INTERMEDIAÇÕES INTERNACIONAIS LTD
Company Number: 16730340
Registered in England and Wales.